Thank you for choosing 530 Tools! We are committed to providing high-quality SEO analysis and web tools. The Service is owned and operated by 172 Tech and developed by ESS ENN Associates. Payments are processed securely via Paddle, our authorised reseller and merchant of record.
14-Day Refund Policy
We offer a 14-day refund window from the date of purchase on all subscription plans. The refund amount depends on whether credits have been consumed during the refund period.
Full Refund — No Credits Used
If you request a refund within 14 days of purchase and have not consumed any credits from your current billing cycle, you are entitled to a full refund of the amount paid. The refund will be processed to your original payment method within 5–10 business days.
Proportionate Refund — Partial Credit Usage
If you have consumed a portion of your allocated credits within the 14-day window, you may request a proportionate refund based on the unused credits remaining.
Refund Calculation
Refund Amount = (Unused Credits ÷ Total Allocated Credits) × Amount Paid
For example, if you purchased a plan at $20 with 100 credits and used 30, your remaining 70 credits would entitle you to a refund of $14.00.
After 14 Days
Refund requests submitted after the 14-day window will not be honoured. Once the refund period has lapsed, all payments — including subscriptions, renewals, and upgrades — are considered final and non-refundable.
Pay As You Go (PAYG) Purchases
PAYG credit top-ups are eligible for a proportionate refund within 14 days of purchase, provided credits remain unused. If partial credits have been consumed, the same proportionate refund formula applies. PAYG credits that have expired beyond their validity period are not eligible for any refund.
Cancellation Policy
You may cancel your subscription at any time through your account settings or by contacting us. Upon cancellation:
- Your access to paid features will continue until the end of the current billing period
- No further charges will be applied after cancellation
- Unused credits from the current billing cycle will remain available until the period ends, after which they expire
- Cancellation alone does not trigger a refund — you must submit a separate refund request within the 14-day window if eligible
How to Request a Refund
To initiate a refund, please contact our team with the following details:
- Your registered email address
- Date of purchase
- Plan or credit package purchased
- Reason for requesting a refund
Submit your request via email or through our contact form. Our team will review your request and respond within 2 business days.
Credits-Back Guarantee
Not satisfied with an AI report result?
Separate from the standard refund policy, 530 Tools offers a credits-back guarantee on individual AI-generated reports (AI SEO Audit and Competitors & Keywords). If a report output does not meet reasonable quality expectations and the issue is not related to an invalid or unreachable domain, submit the result for review. After due diligence, our team may reverse the credits used for that report at their discretion — ensuring your credits are protected when the AI falls short.
Exceptions
Refunds will not be issued in the following circumstances:
- Accounts terminated for violation of our Terms of Service
- Fraudulent or abusive refund requests
- Requests submitted after the 14-day refund window
- Expired credits beyond their validity period
- Charges resulting from failure to cancel a subscription before the next renewal date
Contact Us
If you have any questions about this Refund & Cancellation Policy, please contact us: